Privacy Policy

1. Information We Collect

We collect information you provide directly: name, email address, company details, and project data. We also collect usage data such as IP addresses, browser type, and access times.

2. How We Use Your Information

We use your information to provide and improve the Service, send transactional emails (milestone updates, invoices), and communicate important service updates.

3. Data Storage

Your data is stored on servers located in Australia. We use industry-standard encryption for data in transit and at rest. Uploaded files are stored in secured directories with access controls.

4. Third-Party Sharing

We do not sell your data. We may share information with service providers (email delivery, hosting) necessary to operate the Service. We share project data only between parties authorized on that project.

5. BuildVic Integration

When you use the BuildVic sync feature, your portal credentials are used in real-time to extract data and are never stored. Only the extracted insurance and WIP data is retained.

6. Your Rights

Under Australian Privacy Principles, you have the right to access, correct, or request deletion of your personal information. Contact us at privacy@builderpro.com.au.

7. Cookies

We use session cookies for authentication. We do not use third-party tracking cookies.

8. Changes to This Policy

We may update this policy periodically. We'll notify you of significant changes via email or in-app notification.